Nano Bead Hair Extensions After Care & 7 Day Follow Up Policy ​

All appointments booked at Faux Hair require a 50% deposit.

Faux Hair has a 48 Hour cancellation/ reschedule policy, in which 50% service fee will incurr,

Policy available in full detail at


Thank you for visiting our salon, it was great to see you today!

Although your new extensions are 100% Human Remy hair, they are not attached to a hair follicle, and will not behave as such, so it is important to stick to a care routine, and use a high quality cleansing product. We have put together this basic information sheet, to help you with the care of your extensions at home, but if you have any questions or concerns please do not hesitate to contact our salon, on 42574452.

You may lose 1-3 strands per week, this is normal, please hold onto those strands, and we will re apply at your next rotation appointment. You do not need to call to have them fitted in between.



We urge all our clients to re book following each appointment. This ensures you have regular tightens and locks in your preferred time. As we book out months in advance, your are welcome to pre book, several appointments in advance, if you like. We do require a 50% deposit when booking appointments.

Its important when you come to your appointment that your hair is freshly washed, completely dry and tangle free. This ensures your hair extensions last. We are happy to wash your hair for you if you don't have the time, or to do a dry off for you! (additional costs will apply)

Use of products outside the recommended range voids all warranties.

Finance & Payment Plans

Our Clinic offers interest free finance options, up to $3000, through Zip Pay. To use, simply log onto the zip pay or zip money website and register!

We also have salon memberships available, to choose from 3,6, or 12 monthly programs.

what to expect?

Your extensions may feel very tight/heavy today, and you may suffer from a slight tension headache, this is normal and should ease up quickly.

If you experience any conditions mentioned at your consultation please contact us immediately for advice, on 42574452. It is often hard for us to return Facebook messages immediately and we often hire outside help to run social media, so the best way to get in touch is via phone.

* Many of our clients find that Nano Bead Hair Extensions feel lighter then other methods and can feel more comfortable, however you may notice some discomfort when laying down or added weight when washing. The first few days mat also feel slightly "pinchy". Please contact us if you are unsure of any thing.

* It is normal for your extensions to shed (the higher quality extensions, the less they will shed.) For this reason, most of our clients like to replace or add hair after a few months, please note, this is not a fault in quality, but typical of a hair extension. Nano Beads may also begin to "break" at the tips, with wear and come apart at the wire. Again, this is not a fault, and over time you may like to order in a few extra strands to accommodate the wear of the old ones.

* Nano beads shed less then other methods due to the unique tip design

Follow Up Appointments

It is very normal to need a follow up appointment within 7 days of your application, especially if this is your first time wearing extensions. We invite you back into the salon, for a free follow up appointment, if you feel any minor adjustments are needed, such as

  • Additional blending

  • Length removal

  • Excessive Slippage or Extensions Falling out (1-3 is normal)

  • Incorrect placement of frontal strands

Please note: It is normal to lose 1-3 strands of nano beads over a 2-8 weeks course. Please hold onto these strands and they can be re applied at your next rotation. You do not need to notify the salon if you are losing this small amount.

Please call us for an appointment if you feel you need a follow up or need an adjustment

Please note, our policy covers minor adjustments only. Additional work may require a fee.


Its important that when you wash your hair, you use a Cleanser and Conditioner that is designed for Hair Extensions. Using products outside what is recommended, will strip the coating from the extensions and cause them to shed and matt. This can often be immediate and after just one wash!

You can purchase products for Hair Extensions, at Faux Hair.

We suggest that you do not use products containing Protein, Paraphbens, keratin, or sulphate.

Some brands we suggest are:

* Theorie

* Some of the MUK range

* Some of the Original & Mineral Range

* X-Ten

Time to wash

  • Your hair will need to be washed no more than twice a week. We recommend washing once a week if possible (try some dry shampoo if you are finding your own hair oily)

  • Brush hair thoroughly using you Extension D’tangler Brush from your care pack(available from salon $14.95) to remove knots, tangles and prevent pulling

  • Tilt head backwards in the shower and fully saturate hair (never flip hair forward over a basin)

  • Apply a SMALL (size of 50c piece) amount of Conditioner from your care pack to mid lengths and ends only - DO NOT RINSE

  • - Apply a small amount of Shampoo (About 20c Piece) to the roots and gently work through, Rinse and repeat. You do not need to shampoo your extensions as they will be cleansed from rinsing the suds from the tops. Work this small amount to roots only, do not scrunch.

  • Rinse suds out whilst keeping hair straight

  • Repeat this procedure, however this time work roots to mid sections.

  • Rinse and apply generous amount of Conditioner to mid sections and ends. Leave 5-7 mins, combing through in sections with your fingers or a wide tooth comb & rinse.

  • Gently towel dry and apply small amount of Serum from your care pack to mid sections and ends


(WE LIKE MACADAMIA NUT CLAY MASK $32.95 from salon ) After second shampoo, before the conditioning step, apply treatment & eave 7-20mins or wrap in a warm towel and leave treatment in all day/overnight. Comb through with fingers/wide tooth comb then continue through conditioning step


DO NOT brush the hair when wet. Although it is best to let the extensions dry naturally, it is also ok to blow dry the extensions. (Ensure you have applied an approved heat protectant or serum to protect the hair)

Section your hair and blow dry, ensuring you are not tangling the extensions. Once 80% dry, you may use your d'tangle brush to gently comb through and straighten as you dry. Support the wefts with your hands as you work the brush through.


Tongs, crimpers, irons and heated rollers can be used on your extensions. However it is advisable that you use a heat protectants. Hair spray, Gels and Serums can be used, how ever it is important to ensure that are safe for extension and care completely cleansed from the hair during washing. Try not to over use heat tools as this can cause your extensions to dry out excessively, again use a heat protectant to avoid these issues.


We strongly suggest that you do not perm, tint or colour your Extensions. As the extensions are multi tone, and coated in a long lasting silky coating, the dye can pick up multi tones, and also dry the extensions out.

If you do wish to dye the extensions, we suggest that the you have them professional dyed, with a technician highly trained in extensions, (even better come and see us!)

We also can not be help responsible for any problems you have with the hair prior to colouring.


The extensions are attached to your normal hair, and therefore pulling hard or mistreating them can result in damage to your natural hair,

Its important to only use an extensions brush, and start from the bottom, moving slowly the top portion. Some clients like to brush in sections, ensuing you are brushing your natural hair, in between the wefts, so it does not tangle.

Make sure you brush in a gentle manner and try not to exceed 3 time per day.


For those that use sun beds (naughty naughty) should wrap there hair in a towel to avoid damage.

For those who work out regularly or use a steam room/ sauna, you may like to dry your scalp after use, to avoid sweat build up in your braids. A use of a high quality dry shampoo can decrease your need to wash the hair daily.

If you are pregnant, you may like to consider waiting for extensions, as the scalp can become easily irritated, due to hormones.


We strongly suggest avoiding swimming in pools, spas and beaches with Hair Extensions.

However in the case that you do, following precautions are advised to be taken:

* If you can, tie your hair up and DO NOT get the hair extension wet. Keep your head above water, avoiding diving under water swimming.

The chlorine present in the pools as well as the salt present in the sea, can matt or discolour the extensions. Salt/chlorine can cause a disintegration of the coating on the extensions, leaving a "stickiness" that promotes tangles.

Some clients have found that apply ing conditioner then tying the hair into a pony tail, and securing another covered elastic at 2-3 inch sections to the ends.

After swimming, rinse the entire pony tail in fresh water thoroughly.

then remove the first elastic and gently rinse. continue this a section at a time, and then start your wash routine, and finish with a very intense treatment.


* Never sleep with Wet hair

* Its important that you take good care of your extensions and make to most of them buy using the correct products.

* Follow a tighten program that has been created for you, and never drag our tighten appointments out past 8 weeks.

* Lighter colour extensions will have a bleach content and so the life span will not be as long as the darker shades and will require more care.

* do not use product even colours and toners that contain oils and fruit oils such as wheatgerm or citrus.

* having additional hair, will see it not necessary to wash as often as you normally would. 1-2 times a week should be sufficient

* Please ensure that your hair is freshly washed, within 24 hours, of every appointment with us, as this will ensure that your hair extensions last the duration. Unfortunately we will not be able to honor any warranties etc, in regards to sliding, if the hair is not freshly washed.

Faux Hair does not offer refunds, or replacements for any hair extension fitted, under any circumstances. Please consider this prior to having extensions fitted.

Once the hair is fitted, the stylist will show you your end result and colour etc, once you agree and are happy with the hair fitted, when you leave the salon you are responsible for the care of your extensions.

Faux Hair offers every client a 7 day follow up FREE appointment should you require any minor adjustments, or need some help with styling etc.

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