


WEFT EXTENSIONS AFTER CARE
INVISIBLE WEFT HAIR EXTENSIONS
Aftercare Information & 7-Day Follow-Up Policy
Thank you for visiting us today. We hope you are absolutely in love with your new look!
Please take a moment to read through the following care information for helpful tips on maintaining your extensions and recommendations for the best products to use.
Follow-Up Appointments
We understand that hair extensions may be new to you, and it can take a little time to adjust and feel completely comfortable.
For this reason, we offer a complimentary follow-up appointment within 7 days of your initial application, if needed.
You are welcome to return to the salon for minor adjustments such as:
* Additional blending
* Length refinement (trimming)
* Slight loosening for comfort
* Any stitching that may feel loose or has come undone
If you feel a follow-up is needed, please contact us to schedule an appointment.
Please note: This policy covers minor adjustments only. Any additional or more extensive work may incur a fee.
what to
expect.
Initial Wear & Comfort
Your extensions may feel slightly snug on the first day, and you may experience a mild tension headache. This is normal and should ease quickly.
If you experience any of the conditions discussed during your consultation, or have any concerns, please contact us.
Weft Movement & Adjustments
Weft extensions can sometimes slip, stitching may snag, or a bead may move, causing the weft to feel loose sooner than expected.
As a temporary solution, a bobby pin placed vertically can help hold the weft in place until your next appointment.
If you are concerned, please call us to arrange an adjustment.
Please note: corrections may incur a fee.
Shedding & Maintenance
A small amount of shedding is completely normal with extensions. For this reason, many clients choose to replace or add hair after a few months.
Correct home care and brushing with a D’Tangler Brush can help minimise shedding.
It is essential to follow your recommended tightening schedule, as this helps maintain the health and safety of your natural hair and scalp.
Scalp Sensitivity & Itching
Itching around the wefts is one of the most common scalp reactions when wearing extensions. This is typically caused by the body adjusting to the added weight and tension on the scalp, similar to a mild sensitivity response.
A minor itch should settle within a few days. However, in rare cases, the itching may persist and require removal of the extensions.
Before considering removal, you can try the following:
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*Wash thoroughly: Ensure all shampoo and treatments are completely rinsed from the attachments, as product buildup can cause irritation.
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Dry completely: Always make sure your attachments and wefts are fully dry. If you sweat, use a hairdryer to dry the roots. Damp extensions can harbour bacteria and increase irritation. *
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Antihistamines: If medically suitable, you may consider taking an antihistamine. Please consult your pharmacist before use.
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Removal (If Necessary)
If the itching becomes severe or does not improve, the extensions may need to be removed.
We can safely remove them for you in-salon. However, if it is urgent or after hours, they can be removed at home, as no chemicals or glues are involved.
To remove:
Carefully cut the thread securing the weft
Using Pliers, gently squeeze the bead the opposite way and slide out


Washing, Home Care, Drying & Styling Guide
Washing & Home Care
Your hair extensions should be washed no more than twice per week. Where possible, we recommend washing once per week.
If your natural hair becomes oily between washes, dry shampoo can be used.
We have carefully developed our own range of aftercare products, specifically formulated to maintain the quality and longevity of your extensions. We strongly recommend using these products, as incorrect product use can strip the protective coating from the hair and significantly shorten its lifespan.
Alternatively, you may use products that are protein-free, sulphate-free, and paraben-free, however, our professional recommendation will always be our in-salon range.
Washing Steps
Brush thoroughly before washing using your Extension D’Tangler Brush (from your care pack) to remove knots and prevent pulling.
Tilt your head back in the shower and fully saturate your hair.
Do not flip your hair forward over a basin.
Apply a small amount of conditioner (approx. 50c size) to mid-lengths and ends only. Do not rinse.
Apply a small amount of shampoo (approx. 20c size) to the roots only. Gently massage - do not scrunch.
Rinse and repeat.
You do not need to shampoo the extensions directly, as they will be cleansed by the shampoo rinsing through.
Rinse thoroughly, keeping the hair smooth and straight.
Repeat the process, this time gently working shampoo slightly through to the mid-lengths
Apply a generous amount of conditioning mask to mid-lengths and ends.
Leave for 5–7 minutes, then gently comb through with fingers or a wide-tooth comb
Rinse well.
Gently towel dry and apply a small amount of serum to mid-lengths and ends.
For best results, we recommend an intensive hydration treatment once a month, using our in-salon treatment range.
Drying Your Extensions
Do not brush your hair while it is wet.
You may either air dry or blow dry however blow drying is recommended for best results as it smooths the cuticle.
Blow-Drying Tips:
Once hair is partially dry, apply a heat protectant
Section the hair and begin drying, ensuring extensions do not tangle.
When hair is around 80% dry, use your D’Tangler Brush to gently smooth through.
Always support the wefts with your hand while brushing to avoid tension.
Styling Your Extensions
You can style your extensions using:
*Straighteners
* Curling irons
* Crimpers
* Heated rollers
Always use a heat protectant before applying heat.
Styling products such as hairspray, gels, and serums can be used, but it is important to ensure they are extension-safe and thoroughly cleansed from the hair during washing.
Product buildup can lead to dryness, tangling, and reduced lifespan of your extensions.
Try to limit excessive heat styling, as overuse can dry out the hair.

Brushing & Combing
Brush your extensions gently to avoid excessive pulling on your natural hair.
Always use a professional extension brush
Start brushing from the ends, working your way up to the roots
Brush 1–3 times per day to prevent tangling and matting
Colouring Your Extensions
We strongly recommend that you do not perm, tint, or colour your extensions
Extensions are multi-tonal and coated with a protective layer to maintain their silky finish. Colouring can:
* Cause uneven colour results
* Strip the protective coating
* Dry out and damage the hair
Please avoid using purple shampoos unless specifically recommended by your technician.
If you do wish to colour your extensions, we highly recommend having this done by a professional technician experienced in hair extensions (or feel free to return to us).
Do not lighten or bleach extensions under any circumstances.
Everyday Activities
Sunbeds / Tanning: Wrap your hair in a towel to protect it from damage.
Gym / Sauna / Steam Rooms: After workouts or heat exposure, dry your scalp and attachments to prevent sweat buildup. A high-quality dry shampoo can help reduce the need for frequent washing.
Pregnancy: Due to hormonal changes, the scalp may become more sensitive. You may wish to delay getting extensions during this time.
Holidays & Swimming
We strongly recommend avoiding swimming in pools, spas, and the ocean while wearing hair extensions.
This can:
* Shorten the lifespan of your extensions
* Cause discolouration
* Lead to tangling and dryness
Swimming is against manufacturer guidelines. However, if you choose to swim, you do so understanding the associated risks.
If You Do Swim – Precautions
Tie your hair up and keep it as dry as possible
Avoid diving or fully submerging your hair
Use a professional swimming protectant such as Coastal Girl (available in-salon)
Helpful tip:
Some clients apply conditioner to their hair, then tie it into a ponytail, securing additional covered elastics every 2–3 inches down the length to help minimise tangling.
After Swimming Care
1. Rinse your hair thoroughly with fresh water while still tied
2. Remove elastics one at a time, rinsing each section carefully
3. Follow with your full washing routine
4. Finish with an intensive treatment to restore moisture
Important Note
Chlorine and salt water can damage extensions by breaking down the protective coating, which may leave the hair feeling sticky and prone to tangling or matting.
helpful hints
ESSENTIAL AND IMPORTANT TIPS:
* Never sleep with wet hair.
* Always ensure your hair and wefts are completely dry before bed.
* Take proper care of your extensions by using the recommended products to maximise their lifespan.
* Follow your personalised tightening schedule and do not extend appointments beyond 8 weeks.
This is crucial for the safety of your natural hair and scalp, as well as the longevity of your extensions.
* Lighter shades of extensions have been pre-lightened and may have a shorter lifespan than darker shades. These require extra care and maintenance.
* Avoid products, colours, or toners that contain oils or fruit extracts (such as wheatgerm or citrus), as these can affect the quality of the extensions.
REBOOKING
Salon Policy
Faux Hair does not offer refunds or replacements on any hair extensions once fitted, under any circumstances. Please consider this carefully before proceeding with your service.
At the completion of your appointment, your stylist will show you the final result, including colour and overall finish. Once you confirm that you are happy and leave the salon, you are responsible for the ongoing care and maintenance of your extensions.
Rebooking & Appointments
As we are a fully booked clinic, all new clients are placed on a structured maintenance schedule of 3, 6, or 12 months to ensure the highest level of care for your hair.
Due to high demand, rescheduling appointments can be difficult. Please provide as much notice as possible if you need to make changes, and we will do our best to accommodate you.
* A 50% deposit is required to secure all bookings
* We have a 72-hour cancellation policy, where 50% of the appointment cost will be charged if sufficient notice is not given
(This policy applies to all cancellations, including emergencies and illness)
Appointment Preparation
For best results, please arrive with your hair:
* Freshly washed
* Completely dry
* Tangle-free
This helps ensure the best outcome and longevity of your extensions.
If needed, we are happy to wash and/or blow-dry your hair for you prior to your appointment.
*Please note: additional charges will apply.*
