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COVID BOOKING UPDATE
WE APOLOGISE, BUT AT THIS STAGE WE CURRENTLY HAVE CLOSED BOOKS FOR OUR IN SALON SERVICES, AS WE ARE FULLY BOOKED FOR 2022
HAIR REPLACEMENT TOPPERS AND WIG UNIT CAN STILL BE PURCHASED DIRECT FROM OUR WEBSITE, WITH IN STORE FITTINGS AND DEMONSTRATIONS STILL AVAILABLE.
TO JOIN THE WAIT LIST FOR IN SALON SERVICES, EXTENSIONS, SEMI PERMANENT WIGS AND TOPPERS, AND ALL HAIR LOSS SERVICES, PLEASE CLICK THE BUTTON BELOW
Feel free to contact us by email, live chat or phone
Click the link below to be directed to our appointment page.
We understand that some times clients may need to change their schedule, However your appointment time you select is allocated to you and your stylist. Please consider our staff who are here just for you and your service and for other clients who have missed out on your allocated time slot
* We kindly ask that all appointments booked be GENUINE and if you do need to re-schedule or cancel PLEASE PROVIDE US A MINIMUM OF 48 HOURS NOTICE.
* Cancellations or "No Shows" & Late Rescheduled Appointments will result in a 50% service fee surcharge, which will be deducted from your deposit OR refusal for future appointments until the fee has been paid.
* Please understand that Faux Hair is a small, but extremely busy business and we aim to devote our all to each and every client
* CHILDREN & INFANT POLICY: We write this with the up most respect to the parents in our salon,
Although we love children (we are mums to) We have a very strict policy regarding children and infants, and their presence in the salon. Our salon size, does not allow for a child's play area, and we work in an environment that has many hazards, chemicals and tools that are harmful to your child
The bulk of our clientele, are women suffering the effects of hair loss, due to illness and can not cope with the additional noise, and look forward to the salon time to relax
We want you to relax also! Our stylist are unable to work on you while you attend to your child, and can not watch your child for you. We offer late nights, Saturdays and after hours, to help out with our busy mums! Please understand that our concern is for the safety of your child, and it is not our intent to offend.
* Due to limited spacing, and current Covid restrictions, we ask that you come alone to your appointment, some guests may feel uncomfortable with an audience, If you have a guest or some one with you waiting for you during your appointment, there is a cafe down stairs, that does great coffee, in which your friend can wait for you.
* All bookings at Faux Hair will require a 50%-100% deposit at time of booking. This will secure your appointment, stylist and products needed.
*All service costs and outstanding balances MUST be paid for at the end of your service, please ensure you have funds prior to booking your appointment. Our salon does offer finance, for New toppers and Wigs only, upon prior approval, through zip pay, however we charge a 7% salon fee. Please let our team know prior if you wish to use Zip Pay
* Payments can be made either 3 days before your service using bank transfer, or cash on the day.
* Please do not ask for an exception to our policies as refusal may offend.
All bookings at Faux Hair is in acknowledgement of these conditions.
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