Wigs & Toppers
what to expect
WIG & TOPPER AFTER CARE.
AFTER CARE INFORMATION & FOLLOW UP POLICY.
Thank you for visiting us today, we hope you are in love with your new look.
Please have a read through our care information, for tips and tricks on the best after care, and product to use.
Follow Up Appointments,
For our guests who have had a semi permanent topper or clip on applied, you may find that you need a follow up appointment for minor adjustments this includes:
Excessive Loosening (Please allow up to 5 days to settle)
Stitching becoming loose or undone
Help with styling
Please call us for an appointment if you feel you need a follow up or need an adjustment, we offer a follow up appointment, and further styling demonstration at a discounted fee, or $45 (Slipping or loose stitching adjustment is at no charge)
Guests wearing a topper for the first time, please note, there will be a period of "settling" and it can feel loose in the crown area. This will sit flatter over time, a the unit confirms to your head shape.
Although Toppers and Wigs are an amazing solution for hair loss, it is important to remember that they are an artificial aid, and will require continuous styling, adjustments and home care, and can not perform as your natural hair does.
PU toppers are subjected to shedding quicker then a knotted or lace topper, Guests who wear the topper semi permanently, or use glues may find that the topper will need to be replaced between 8-16 weeks.
It is normal to have your units repaired over time, and our clinic offers minor repairs, and top ups of shedded hair for all injected units, Please see the clinic for a quote for your unit.
The use of glues or tapes, can be a daily, at home routine, and are effected by the humidity, skin type, lifestyle and heat. We are happy to help show you how to correctly use adhesives and care for your units at home
SEMI PERMENANT APPLIED UNITS:
Your hair replacement may feel very tight today, and you may suffer from a slight tension headache, this is normal and should ease up quickly,If you experience any conditions mentioned at your consultation please contact us.
We will need to see you approx every 4 weeks for adjustments and a deep cleanse. Through this 4 weeks, it is normal for your units slip or bunch up, become unraveled, or stitching can snag, causing the it to become loose too quickly. A booby pin placed vertically can help to hold in place, until your next appointment, or the use of your wig tapes and glues can also help secure. This can also be a daily routine. However if you are concerned, please call us.
It is normal for your units to shed over time, depending on your home routine and life style, each unit has to potential to perform differently to the last, depending on the donor hair, so it is important to consider this when purchasing. Please note, this is not a fault in quality, but typical of a hair replacement. Correct home care, and bushing with a D’Tangler brush can minimize this. Please stick closely to your tightening schedule. Darker units will last longer then lighter units, and the quality can differ according to the donor hair We offer minor repairs and top ups in store, please speak to our staff for a quote, we may need to keep your unit for a few days to work on.
Itching around the attachments is the most common reactions of the scalp when wearing a unit.. The itching is caused by the bodies natural response to the added weight and tightness against the scalp. Similar to an allergy. A minor itch should ease in a few days. But its important to know, in rare and extreme cases, the itch is constant and the unit will need to be removed, and placed on to clips. Below is some things you can try before removal.
Try to wash your hair, and ensure all the shampoo and treatment is removed from the braids or attachments, running the water over them thoroughly, a build up of shampoo will irritate and create an itch.
Make sure your braids are always dry. If you sweat a lot, blast dry your braids with your hair dryer, and after washing ensure your braids are completely dry, damp hair can harbour bacteria.
Try some Paw Paw Cream on the start of the braids, at the tightest point or some of "Murrays Liquid Beeswax Anti Itch Formula" available from our clinic.
If you are medically allowed, try an anti histamine, please ask your chemist first.
Finally, if all the above does not work, and the itch is unbearable, Please remove the unit. We can do this for you at the salon, however if it is after hours, you can have a friend remove them for you, by carefully unpopping the beads with pliers, cutting the thread, and unravelling.
Your hair will need to be washed 1-2 times a fortnight We recommend washing once a fortnight if possible (try some dry shampoo if you are finding your own hair oily)
Brush hair thoroughly using you Extension D’tangler Brush from your care pack(available from clinic, to remove knots, tangles and prevent pulling
Tilt head backwards in the shower and fully saturate hair (never flip hair forward over a basin)
Apply a small (size of 50c piece) amount of conditioner from your care pack to mid lengths and ends only - DO NOT RINSE
Apply a small amount of Shampoo (About 20c Piece) to the roots and gently work through, Rinse and repeat, ensuring to wash your hair around the topper also. Do not scrunch or knot the unit.
Rinse suds out whilst keeping hair straight
Rinse and apply generous amount of conditioner to the entire unit. Leave 5-7 mins, combing through in sections with your fingers or a wide tooth comb & rinse.
Gently towel dry and apply small amount of Serum from your care pack to mid sections and ends
EVERY SECOND WASH switch your conditioner to an intense hydration treatment (available from clinic) and leave 10-20mins then rinse
DRYING YOUR UNIT
Do not brush the hair when wet, you can either naturally air dry the hair, or blow dry.
Apply a heat protectant, & section your hair and blow dry, ensuring you are not tangling the extensions. Once 80% dry, you may use your d'tangle brush to gently comb through and straighten as you dry. Support the wefts with your hands as you work the brush through. We recommend straightening after each wash, to close cuticles and keep the unit silky.
STYLING YOUR UNIT
Tongs, crimpers, irons and heated rollers can be used on your extensions. However it is advisable that you use a heat protectants. hair spray, gels and serums can be used, how ever it is important to ensure that are safe for extension and care completely cleansed from the hair during washing. Try not to over use heat tools as this can cause your extensions to dry out.
We offer a shampoo and blow dry service for wigs and topper in store. please call to book. Please be advised that professional blow drying from salons not experienced with toppers can cause excessive shedding.
BRUSHING AND COMBING
Brush your units in a gentle manner, so not to cause excessive pulling on the natural hair. and sheeding from the ace or PU base.Using an extension brush, start from the bottom moving slowly to the top. brushing 1-3 times a day only.
COLOURING YOUR UNITS
We strongly suggest that you do not perm, tint or colour your Units
As they are multi tone, and coated in a long lasting silky coating, the dye can pick up multi tones, and also dry the extensions out.
If you do wish to dye or tone the units we suggest that the you have them professionally dyed, with a technician highly trained in extensions,and wigs (even better come and see us!)
Please do not lighten or bleach hair extensions
EVERY DAY ACTIVITIES
For those that use sun beds/tanning, wrap the hair in a towel to avoid damage.
For those who work out regularly or use a steam room/ sauna, you may like to dry your scalp after use, to avoid sweat build up under your units. Keeping in mind excessive heat, can shorten the life span of the units. . A use of a high quality dry shampoo can decrease your need to wash the hair daily.
If you are pregnant, you may like to consider waiting for a unit, as the scalp can become easily irritated, due to hormones.
HOLIDAYS AND SWIMMING
We strongly suggest avoiding swimming in pools, spas and beaches with Hair Extensions, wigs and Toppers
However in the case that you do, following precautions are advised to be taken:
* If you can, tie your hair up and do not get the hair wet. Keep your head above water, avoiding diving & under water swimming.
The chlorine present in the pools as well as the salt present in the sea, can matt or discolor the unit. Salt/chlorine can cause a disintegration of the coating on the extensions, leaving a "stickiness" that promotes tangles.
Some clients have found that applying conditioner then tying the hair into a pony tail, and securing another covered elastic at 2-3 inch sections to the ends.
After swimming, rinse the entire pony tail in fresh water thoroughly.
then remove the first elastic and gently rinse. continue this a section at a time, and then start your wash routine, and finish with a very intense wig treatment.
ESSENTIAL AND IMPORTANT TIPS:
* Never sleep with Wet hair
* Its important that you take good care of your unit and make to most of them by using the correct care products.
* Follow a tighten program that has been created for you, and never drag our tighten appointments out past 6 weeks
* Lighter colour extensions will have a bleach content and so the life span will not be as long as the darker shades and will require more care.
* Do not use product even colours and toners that contain oils and fruit oils such as wheatgerm or citrus.
* Wrap your hair in a satin/silk wrap or pillow case for sleeping to prevent shedding, and knotting.
Faux Hair does not offer refunds, or replacements for any hair extension or unit fitted, under any circumstances. Please consider this prior to having extensions, wigs or toppers fitted.
Once the hair is fitted, the stylist will show you your end result and colour etc, once you agree and are happy with the hair fitted, when you leave the salon you are responsible for the care of your new units.
* Caring for a wig or topper can be a daily routine. It is important to remember that they are an investment, that does require home maintenance, and even though they look and feel like your natural hair, they are not attached to the scalp or follicle and will need additional daly care, to protect the longevity but also to help it look natural daily.
You may find the use of a wig tape, or wig glue ca help secure your unit, and help you feel more comfortable. Please speak to our staff on how to apply and remove these.
* Yo unit may require daily styling or straightening to your preference.
As we are a fully booked clinic, when taking on a new client, we will set you up with either a 3, 6 or 12 monthly schedule to ensure we are taking to up most care of you and your hair.
Due to our tight schedule, it may be hard to change your appointment around if you need to reschedule, please try to give us plenty of notice so we best can accommodate you.
We do require a 50% deposit when booking appointments.
Its important when you come to your appointment that your hair is freshly washed, completely dry and tangle free. This ensures your hair extensions last. We are happy to wash your hair for you if you don't have the time, or to do a dry off for you! (additional costs will apply)